SCATTER Careers

Client Services Executive – Operations

Location: Mumbai

CTC: Aligned with your experience  

Annual Retention Bonus: All our salaries include a fixed component and a loyalty bonus. After you complete a year with us, the loyalty bonus is applicable.

Freshers with an interest in operations are welcome to apply!

Key Responsibilities:

  • You will serve as the main point of contact for internal teams (Servicing, Design, and Content teams), addressing their concerns promptly and professionally. (this is not a client-facing role)
  • Collaborate with content, strategy, design, and SEO teams to ensure seamless execution of content plans for various clients.
  • Create and maintain a project tracker weekly, depending on the nature of the project (In sync with the Customer Success team).
  • Coordinate with internal teams to meet delivery timelines.
  • Ensure the execution of client campaign deliveries is done seamlessly.
  • Work closely with the SEO team to track performance metrics to meet the client’s goals.

Requirements:

  • Understanding of content marketing & SEO.
  • Ability to work cross-functionally and manage multiple projects simultaneously.
  • Good communication and problem-solving skills.
  • Experience with CMS platforms (e.g., WordPress) is a plus.
  • Proficiency in MS Excel, MS Word, and MS PowerPoint.
  • Strong attention to detail and ability to multitask.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to meet deadlines.


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