Scatter Editorial Desk

May 2020

Marketing during a crisis: 6 Customer Touchpoints to focus

Customer Touchpoints
Customer touchpoints are ways in which a business can interact with customers. Measures taken to control the spread of coronavirus have disrupted the free flow of people, goods, and services, so brands are reassessing their digital marketing strategies. Digital marketing often gets overlooked for smaller businesses, but maintaining communication and keeping consumers engaged during the.....
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Jul 2019

Designing a marketing survey that leads to meaningful results

closeup businesswoman filling marketing survey on laptop
The backbone of every good marketing survey is strong statistics- your survey is only as good as the data you collect. The beauty of marketing is that if you really want to know more about what people think, all you have to do is ask.  However, designing an effective marketing survey that generates meaningful results.....
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Apr 2019

How brands have implemented customer feedback in their content

Customer Feedback Concept, Happy Businessman holding digital Tablet with a checked box on Excellent Smiley Face Rating for a Satisfaction Survey - Image
Relationship management has taken on a whole new meaning today. And no, we aren’t just talking about personal or professional relationships. Even in the business world, listening to your customers is a necessity today. First and foremost, it can help brands understand how their target audience reacts to their products and services. Apart from finding.....
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