Scatter Editorial Desk

Jan 2019

Why you should consider introducing live chat to your website

woman typing on laptop communicating with customer support
Have you been wrestling with the idea of integrating ‘live chat’ with your website? If you have, this piece will hopefully ease some of that tussle. A study by FurstPerson revealed that 77% of customers wouldn’t make a purchase on a website that doesn’t offer live chat support. Therefore, it clearly isn’t just an industry trend anymore; live chat is something customers want......
Read More